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National Union of Rail, Maritime and Transport Workers Case Study

Tech Ops • Mar 24, 2022

Fully optimised for both desktop and mobile use, and supporting a wealth of new functionality, the new site streamlines a number of union-based activities by taking them online. It also makes information from this fast-moving organisation far more accessible, allowing the RMT to communicate and interact with its members, the general public and other stakeholders as never before. Initiatives such as Campaigns and News are now far more prominent, with email subscription options.


RMT General Secretary explained “Our new website by NetXtra has been a huge success with our members. Providing a central hub of communication, we’re now reaching out to far more people than ever before, interacting with people in ways that are much easier and more convenient for them.”


The benefit of NetXtra having integrated the site to MillerTech’s SodalitaS CRM is that members can now log in to access news articles and minutes from committee meetings that are of specific interest to them. They can also view various ‘Workplace Circulars’, in addition to updating their details online, which are entered directly into the RMT’s SodalitaS membership database.


E-petitions enables any visitor to the site to digitally ‘sign’ petitions of relevance to them, as well as access a range of targeted template petition letters that can be easily sent via email or printed out for posting to their local MP. Users can simply enter their postcode into the site, whereupon the relevant details of the user’s local MP are automatically found and then populated into the template letter or email, ready for sending.

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